Order, Payment & Shipping
For kayak orders, lead-time can range from two to four weeks to ship. This is dependent on whether the kayak is already made, or if it needs to be built. Order lead-time for rafts is six weeks to ship. These lead-times are approximate, and can be longer depending upon the time of year. Orders for parts and accessories are generally shipped within two working days.
Order processing & payment is completed in Canadian dollars. For orders from the US, the currency exchange is calculated by your credit card provider.
Parts and accessory orders are a minimum $15, before taxes & shipping. The on-line "shipping fee" is a "Best Estimate", as the rates are based on a package volume. Shipping estimates tend to err on the higher side. When the shipping fee is less, that is what is charged. Shipping internationally, and across the border to the US is simply expensive. Payment is processed prior to shipping. Confirmation of payment and tracking information will be emailed.