Returns to Feathercraft for either refund, or repair, must receive pre-authorization and return instructions. U.S. cross-border shipments via any courier incurr additional fees that will be the senders' responsibility. Using air mail via regular postal service is the most cost effective shipping method for returns. Documents must state Canadian Goods Returning to avoid additional charges being incurred.
No returns will be accepted without prior authorization.
For authorization, either email firstname.lastname@example.org or call 604.681.8437. Toll free within North America 1.888.681.8437.
Feathercraft, 4 - 1244 Cartwright Street, Vancouver, BC, Canada, V6H 3R8